Meet the team: Eleftheria Spirou – Rooms Division Managet at Mayia Exclusive Resort & Spa

Have you ever wondered who are the people at H Hotels Collection that make your moments matter? Meet Eleftheria Spirou, the Rooms Division Manager of Mayia Exclusive Resort & Spa. Read her interview and find out more about her favourite things at H Hotels Collection.

 

Please present yourself to us.

My name is Eleftheria Spirou, and I am Rooms Division Manager at Mayia Exclusive Resort & Spa. With over 20 years of experience in the hotel industry, I have had various roles such as Front office, Guest relations reservations and sales. Since joining H Hotels Collection in 2011, I have had the privilege of working to several properties within the collection, including Lindos Princess, Princess Andriana, Mayia, as well as the company’s Sales department.

 

Why do you love working at the H Hotels Collection?

I love working at H Hotels Collection because over the years there has been strong sense of mutual trust and appreciation. It is a place where people respect and support each other, and it makes me feel motivated to continue growing.

 

Which is your favourite hotel of the H Hotels Collection?

That is a difficult question to answer, as each hotel in the collection is unique and has its own character. However, I would say that Mayia stands out. It is an exclusive, luxury resort that offers exceptional services, breathtaking views, and a truly remarkable atmosphere.

 

Which is your favourite room type within the Collection?.

My favorite room type  is definitely the Mayia Suite with  private pool and sea view. It is the most exclusive accommodation at Mayia, offering ultimate luxury, complete privacy, and stunning views. It is the perfect combination of comfort and sophistication.

 

What is your favourite cocktail and at which bar?

Dry Martini at the Del Mar Main Bair in Mayia.

 

Which is your preferred restaurant of the group?

The Waterfront main restaurant in Mayia.

 

Where’s your favourite photogenic spot in our hotels?

The terrace of the Wasabi restaurant at Mayia, offering a full panorama of the resort and the sea, all framed by the sky above, especially during golden hour.

 

How do you motivate your team during busy or challenging periods?

I focus on inspiring confidence and maintaining a calm supportive environment. We always keep communication open and recognize progress to keep motivation high.

 

What does success look like to you in your role — beyond the numbers?

While the numbers are essential indicators, success comes from the feedback of the guests. It is about creating exceptional guest experience that feels personal and memorable. Moreover, it is building a strong team that feels motivated and proud of the work they are doing.

 

What is your general impression for season 2025?

I am grateful for the experience. Season 2025 was very special for me as I returned to Mayia and this role after some time away. Coming back was both exciting and challenging, especially with almost an entirely new team. There were some tough moments at the start of the season, but I am happy of how we have come together and what we have achieved.

 

What can you tell us about your evolution within the H Hotels Collection?

I am grateful to the opportunities I have been given. I have always felt valued and had the chance to develop my skills, expand my role and take on new challenges.