Have you ever wondered who are the people at H Hotels Collection that make your moments matter? Meet Andriana Hatzilazarou, Board Member & Marketing Director. Read her interview and find out more about her favourite things at H Hotels Collection.

Please present yourself to us.

I am one of the members of H Hotels Collection board and a hotel and brand marketing professional. I am driven by one core belief: great hotels do not just host stays, they create emotional connections and moments that matter. I have a wonderful marketing team and our work sits at the intersection of storytelling, guest experience, and commercial performance; constantly shaping our brand which to feel authentic, relevant and memorable across every touchpoint.

Which is your favorite hotel of the H Hotels Collection?

Each property has its own soul, but if I had to choose, it would be the one that touched my heart the most. That is Boutique 5 Hotel & Spa. The first hotel that tought me everything about hospitality from scratch, starting from the position of front office agent and finishing it as a hotel manager, right before creating the Marketing department, which was my dream.

Which is your favorite room type within the Collection?

Rooms that offer space, natural light, and thoughtful details stand out most to me—particularly those with views that connect guests to the destination. A room should feel like a private retreat, not just a place to sleep. Difficult to choose, really.

Which is your preferred restaurant of the group?

The best restaurants in the Collection are those where cuisine, ambiance, and service come together to create a genuine sense of occasion. I think each one of them has it’s own identity. I’m drawn to restaurants that reflect romance, so I would choose Hanami, at Rodos Princess.

What do you see as the biggest marketing challenges facing the hospitality industry today?

Cutting through noise is the biggest challenge. Guests are overwhelmed with choices, so differentiation must go beyond price or amenities. Authentic storytelling, consistency across channels, and delivering on the brand promise in real life—not just online—are more critical than ever.

Which marketing campaign has been your favourite so far, and what made it stand out?

My favourite campaigns are those rooted in emotion rather than promotion. The most impactful ones focus on how a destination makes you feel, not just what it offers—using real moments, honest language, and strong visuals to build trust and desire. It’s “The Light We Call Home”.

H Hotels recently launched “The Light We Call Home” campaign. What inspired it, and what did it aim to achieve?

The campaign was inspired by the idea that the “light” is what reflects when we think of the “Aegean sea”—it represents warmth, welcome, and belonging. “The Light We Call Home” is not just a hotel campaign. It’s something much deeper. It aimed to show our home to the world. Aegean Sea, proud to be greek warmly welcomes everyone to get this feeling, which cannot be expressed in words.

If guests remembered only one feeling after staying at your property, what should it be?

Belonging. The sense that they were genuinely cared for, not processed—leaving with the feeling that this was their place, where they created moments that trully matter to them.

Looking ahead, how do you see your brand’s evolution over the next few years?

The brand will continue to evolve toward deeper emotional engagement and a greater focus on meaningful experiences. Sustainability, community connection, and technology will play important roles, but always in service of something timeless: human connection and heartfelt hospitality.

Have you ever wondered who are the people at H Hotels Collection that make your moments matter? Meet Ioannis Giannes, the Executive Chef of Mayia Exclusive Resort & Spa. Read his interview and find out more about his favourite things at H Hotels Collection.

Please present yourself to us.

My name is Ioannis Giannes, and I am an Executive Chef. I have been working in gastronomy for many years, mainly in high-demand hotels and restaurants with different styles and concepts. I’ve learned to operate in fast-paced environments, to organise teams, and to maintain consistent quality in every dish. I enjoy working with clean flavours, solid technique and proper organisation, while constantly looking for ways to evolve both the team and the product. I believe a strong kitchen is built on teamwork and consistency — and this is what I try to deliver every day: a result that combines creativity, professionalism and respect for the ingredients.

Why do you love working at the H Hotels Collection?

I love working at H Hotels Collection because it is a group that truly values quality, hospitality, and its people. There is good organisation, strong cooperation and an environment that gives you the space to grow and create. I enjoy working with high standards and with a team that shares the same goal: to offer guests an experience that truly stands out.

What inspired you to pursue a career in the culinary arts, and how did your journey lead you to Mayia Exclusive Resort & Spa?

What attracted me to gastronomy from the beginning was the creativity, the structure, the intensity and the adrenaline of working in a professional kitchen. That combination made me want to follow this profession and keep evolving. Over the years I worked in different hotels and environments, gaining experience and stability in my craft. Joining Mayia Exclusive Resort & Spa was the natural next step — a place where I can work at a high level and offer a complete culinary experience.

What makes the dining experience here unique compared to other luxury resorts?

The culinary experience at Mayia Exclusive Resort & Spa stands out because we focus on high-quality ingredients and proper execution. We select good products and maintain a consistent standard across all our restaurants. At the same time, the overall experience — from the kitchen to F&B and service — works as one. This makes guests feel they are enjoying something complete, well-balanced and genuinely well-crafted.

What is your favorite ingredient and what is the kitchen tool you can’t live without?

I can’t choose just one ingredient. Cooking is a combination of flavours and technique. From olive oil and feta, to katsuobushi and miso — everything has its value and can add character to a dish when used correctly. As for tools… the classic answer is the knife. But before that, what’s the first thing you do when you enter the kitchen?
For me, everything starts with the apron. If I walk into the kitchen without an apron, it feels like walking in… naked. It immediately puts me into the right rhythm and mindset for the job.

Which is your preferred restaurant of the group?

I can’t choose just one, because the group has excellent restaurants with diverse themes. Each one has its own character and identity, offering a different experience to both us and our guests. Having worked in other hotels within the H Hotels Collection, I’ve seen the range and level of the concepts up close. That’s why it’s difficult to pick a single favourite — the group has built a culinary variety and consistency that makes each restaurant stand out in its own way.

How do you foster creativity and passion within your team

For me, creativity and passion in a team develop in stages:

1. Trust:
   We start with getting to know each other, clear training and defining responsibilities. Daily collaboration builds confidence and helps people feel secure and supported.
2. Development:
   Once the team begins to ‘read’ each other, performance increases. There is better flow, mutual support and the skills of each member grow naturally.
3. Perfection:
   At this stage, the team operates as one unit. They go beyond limits that no individual could reach alone. This is where true creativity and passion appear — when everyone elevates the work together.

With this approach, the team doesn’t just follow procedures; it builds identity, rhythm and energy that can be seen in every plate.

What is one memorable reaction or compliment from a guest that stayed with you?

There isn’t just one moment — in hospitality there are good and difficult moments, that’s the nature of the job. But what stays with me the most is the look of relief from guests with dietary restrictions or intolerances when they realise that my team and I are here to ensure this won’t affect their holidays. That trust is the most important compliment.

What’s in store for Mayia Exclusive Resort & Spa guests for season 2026 in regard to gastronomy?

For the 2026 season, guests can expect a culinary experience that continues to evolve. We are focusing on detail, quality ingredients and cleaner, more contemporary flavors. There will be refreshed menu proposals and targeted improvements that enhance the experience without losing Mayia’s identity. At the same time, we aim to strengthen the overall flow — from the kitchen to F&B and service — to deliver a more mature, consistent and high-quality result.

Have you ever wondered who are the people at H Hotels Collection that make your moments matter? Meet Antonis Mperdis, Executive Chef of Boutique 5 Hotel & Spa. Read his interview and find out more about his favourite things at H Hotels Collection.

Please present yourself to us.

My name is Antonis Berdis, I am the Executive Chef of Boutique 5 Hotel & Spa in Rhodes since 2024. I have graduated from the School of Tourism Studies of Rhodes. I am married and a father of one. Since my childhood I was passionate with cooking, the flavours and the aromas of greek traditional cuisine as I was born in a place full of traditions. My goal is to showcase the greek cuisine and especially the rhodian one with a modern touch. I choose local ingredients from local producers of Rhodes in order to deliver the best possible result in the gastronomic journey we offer to our guests in terms of their satisfaction.

Why do you love working at the H Hotels Collection?

I joined the H Hotels Collection two years ago and I realised instantly all the positive things about this group; perfect environment, growth potential, recognition of staff skills and the high standard of customer satisfaction.

Which is your favourite hotel of the H Hotels Collection?

The group has different types of hotels and resorts, each one unique and with its own identity. My favourite is Boutique 5 Hotel & Spa that was the initial reason that I joined the group. Things such as its fame, its quality and its philosophy are the ones that amazed me.

Which is your favourite room type within the Collection?

My favourite room type is the Executive Suite at Boutique 5 Hotel & Spa that delivers great service and luxury to the guests. In 2025, with all the innovations that take place it will be even more attractive.

What is your favourite cocktail and at which bar?

One of my favourite cocktails is the Brazilian Red Head aromatised with Lavender at the most relaxing spot of Boutique 5 Hotel & Spa with an amazing view, the Sketch Bar.

Which is your preferred restaurant of the group?

My favourite restaurant is the Impressions Restaurant at Boutique 5 Hotel & Spa, where you can enjoy a harmonious architecture and stunning sea view. The menu is based in greek and mediterranean cuisine with vegan and vegetarian choices that highlight traditional recipes. We offer plates with memories with the goal to minimise food waste.

Where is your favourite selfie spot of our hotels?

One of my preffered selfie spots is the waterfall of Boutique 5 Hotel & Spa where the light reflects in the water providing a unique and impressive image.

What’s in store for Boutique 5 Hotel & Spa guests for season 2025 in regards to gastronomy?

Our guests of 2025 will find our new menus with a different approach; a more sustainable and localised. We will emphasise in tradition, heritage and usage of local ingredients. This new season we will see a bigger variety of vegan and vegetarian choices, ancient cereals such as buckwheat and millet, and traditional conservaton and fermentation techniques. A combination of aesthetics, simplicity, flavour and connection with our history will be the highlight of this new season.

Have you ever wondered who are the people at H Hotels Collection that make your moments matter? Meet Christos Tziliras, Executive Chef of Titania Hotel Athens. Read his interview and find out more about his favourite things at H Hotels Collection.

Please present yourself to us.

My name is Christos Tziliras, I am the Executive Chef of Titania Hotel Athens since 2006. I have graduated from Tourism studies in Rhodes, I am married and father of two.

I am passionate with cooking and I couldn’t imagine myself doing something other than that. My goal is to showcase Greek cuisine and hospitality to every guest. I am in search of fine PDO/PGI ingredients from small and large suppliers from every part of Greece so I can add them to our menues.

My biggest satisfaction comes from the smile and “thank you” of the guests at the time of their departure.

Why do you love working at the H Hotels Collection?

Even though it is a short period since Titania Hotel Athens joined the H Hotels Collection, I have felt from the very first moment security and that I am a member of a big family. The group’s philosophy regarding guests’ hospitality and the work environment provides a motive and a challenge for every employee to grow continuously.

Which is your favourite hotel of the H Hotels Collection?

The group has 8 different properties, of which Titania Hotel Athens is my favourite. It is the place that helped me establish myself both professionally and personally. For 19 years it is my second home. It consists of a continuous challenge, countless beautiful moments, and also some tough periods, which with focus and dedication made us stronger.

Which is your favourite room type within the Collection?

My favourite room type is Premier Bungalow Suite Swim & Sea View at the flagship resort of the group, Mayia Exclusive Resort & Spa. Unique luxury, commodity and services for unforgettable holidays.

What is your favourite cocktail and at which bar?

My favourite cocktail is the Athenian Spritz at Del Mar Bar of Mayia Exclusive Resort & Spa. Along with some jazz music, it is the ideal place for relaxing, beautiful and romantic moments.

Which is your preferred restaurant of the group?

My favourite restaurant is Olive Garden of Titania Hotel Athens. Stunning view of the Acropolis and almost all of Athens until the sea. All those years we tried to give it its own identity. It provides a menu based on Greek cuisine, ingredients chosen meticulously to highlight the Greek and Mediterranean cuisine and diet. Guests will embark on a gastronomic journey in Greece where they will taste its richness with many vegan and vegetarian choices.

Our refreshing cocktails are perfect to unwind in one of the most beautiful and calm locations in the centre of Athens.

Where is your favourite selfie spot of our hotels?

There are many beautiful spots in every H Hotels Collection resort. My favourite, while in Athens, is a selfie at Olive Garden rooftop of Titania Hotel Athens, with the Acropolis on the background. While in Rhodes, I would choose the Rodian Bar of Amus Hotel & Spa at sunset with a mesmerising colour palette and endless blue.

What was your experience participating in our Christmas Campaign?

Our participation in the Christmas Campaign of the H Hotels Collection was something new and a great challenge for me and for my team. We loved it, we had a lot of fun and we believe that the result will be of high quality.

How do you feel that Titania Hotel Athens had a main role in the Christmas Campaign of the H Hotels Collection?

I am very happy that we had a main role in the Christmas campaign. It’s a great motive and responsibility for us.
We are going to ensure that our guests will enjoy the hospitality and service of our group during the days of Christmas. These are days of joy and wishes, which we are going to provide for all.

What should we expect regarding the Christmas events that will take place in Titania Hotel Athens? Are you excited?

During the Christmas days of this year, and like every year, we have prepared special things at our Olive Garden restaurant, and we are waiting for our guests to come and celebrate with us.

On Christmas Eve we have prepared a menu of 8 stages for a beautiful and festive gastronomic journey.

On Christmas there will be a rich and festive buffet with a great variety of delights. Join us for a family table where you will enjoy the service of our group.

On New Year’s Eve, we have prepared a menu of 9 stages. The goal is that the last day of the year will be the most beautiful gastronomic memory for our guests.

The new year will begin with a glass of champagne, countless wishes, smiles, good music, the magnetising view of the Acropolis and the endless fireworks that light up the Athenian sky.

The first morning of the new year should begin with a luxurious breakfast with Acropolis view.

In Olive Garden lunch and dinner menus there will be festive savoury and sweet delicacies every day.

Have you ever wondered who are the people at H Hotels Collection that make your moments matter? Meet Liliana Tanase, Front Office Manager at Lindos Princess Beach Resort & Spa. Read her interview and find out more about her favourite things at H Hotels Collection.

Please present yourself to us.

Hi! I’m Liliana, and I’ve been part of the Lindos Princess Beach Resort & Spa team since 2012. I began as a front office agent and, after years of learning and growth, was recently promoted to front office manager. I’m a mother of two, a travel lover, and passionate about making every guest’s stay memorable. Working here feels like being part of an extended family, and it’s a joy to share that warmth with each person who visits!

Why do you love working at the H Hotels Collection?

There’s something magical about working at H Hotels Collection – it feels like home! I love that we all work closely and support each other as a true team. I get to connect with incredible people daily and play a small part in their dream vacations. It’s wonderful to work for a company that values its people and where every day brings a new opportunity to create something special.

Which is your favourite hotel of the H Hotels Collection?

Lindos Princess Beach Resort & Spa will always hold a special place in my heart. Not only is it beautiful and welcoming, but I also feel proud to help guests experience the best of what we have to offer. It’s my second home!

Which is your favourite room type within the Collection?

I adore all rooms in Bungalow 6B at Lindos Princess Beach Resort & Spa. The setting, the views – it’s perfect! It captures the essence of relaxation and makes our guests feel like they’re in a slice of paradise.

What is your favourite cocktail and at which bar?

A glass of prosecco on the veranda of the main bar, Dionysos, is unbeatable! The setting, the atmosphere, and the joy of seeing guests unwind make it a favorite spot to relax and soak up the beauty around us.

Which is your preferred restaurant of the group?

Every restaurant in the H Hotels Collection offers something special, but I have a soft spot for L’Osteria Italian Restaurant at Lindos Princess Beach Resort & Spa. It’s the perfect place for incredible cuisine and a relaxed, welcoming vibe that lets guests feel at home while enjoying the finest flavors.

Where is your favourite selfie spot of our hotels?

The veranda of the Dionysos Bar is my go-to selfie spot! A glass of prosecco, beautiful views, and the energy of the hotel make it the perfect place for a memorable photo – and a beautiful backdrop to capture the moment.

What is your general impression for season 2024?

Season 2024 has shown that when we work together as a team, anything is possible. Each day brings unique moments, but with teamwork and dedication, we’ve made this a season full of unforgettable memories for our guests and ourselves.

What can you tell us about your evolution within the H Hotels Collection?

Starting as a front office agent in 2012 and now stepping into the role of front office manager has been an incredible journey. I’ve had the opportunity to learn from amazing mentors and work with an inspiring team, each step bringing me closer to where I am today. I’m grateful for every moment and look forward to many more years of growing within H Hotels Collection!

Have you ever wondered who are the people at H Hotels Collection that make your moments matter? Meet Andreas Papageorgiou, Purchasing Manager. Read his interview and find out more about his favourite things at H Hotels Collection.

Please present yourself to us.

Hello, my name is Andreas Papageorgiou. I have been working at H Hotels Collection since 2000, back when it was just a single hotel. Over the years, I ’ve had the privilege of growing alongside the company. In 2007, I was promoted to the Purchasing Department as an assistant, and two years later, I became the Purchasing Manager for the Lindos Princess Beach Resort & Spa. When Princess Andriana Resort & Spa joined the group, I stepped into the role of Purchasing Manager for the entire H Hotels Collection. Having been part of this journey from the beginning, I take pride in contributing to the company’s success and expansion, always ensuring we maintain the highest standards in procurement.

Why do you love working at the H Hotels Collection?

Even as the company has expanded, the atmosphere remains close-knit, like a family. I feel a strong connection with my colleagues and the board members, which creates a positive and motivating work environment. This sense of unity and shared purpose is one of the things I appreciate most about working here.

Which is your favourite hotel of the H Hotels Collection?

Lindos Princess Beach Resort & Spa holds a special significance for me because it’s where my journey with H Hotels Collection truly began.

Which is your favourite room type within the Collection?

One of my favorite rooms is the Mayia Suite with a Private Pool & Sea View. It combines luxury, comfort, and stunning views, making it truly special.

What is your favourite cocktail and at which bar?

One of my favorite cocktails is the Gimlet 5 at Boutique 5 Hotel & Spa. It’s a delightful drink that perfectly captures the essence of relaxation and enjoyment. I always look forward to having it.

Which is your preferred restaurant of the group?

I ’ve had the chance to enjoy many of our wonderful restaurants. Some of my favourites include Waterfront, the Main Restaurant, and Wasabi, the Asian Restaurant, at Mayia Exclusive Resort & Spa, Moonlight and the BBQ Restaurant at Princess Andriana Resort & Spa, and the Asian and BBQ restaurants at Rodos Princess Beach Resort & Spa. I also love the Olive Garden Restaurant at Titania Hotel Athens, along with many others across our properties. Each restaurant offers something special, which makes it hard to choose just one favorite. I truly appreciate the variety and quality of dining experiences we provide to our guests.

Where is your favourite selfie spot of our hotels?

One of my favourite selfie spots is the pool area at Mayia Exclusive Resort & Spa at night as the lights create a magical atmosphere. I also love the Dancing Fountain at Princess Andriana Resort & Spa.

Have you ever wondered who are the people at H Hotels Collection that make your moments matter? Meet Panayotis Hatzilazarou, Board Member & Chief Operations Officer. Read his interview and find out more about his favourite things at H Hotels Collection.

Please present yourself to us.

My name is Panayotis Hatzilazarou, and I am the COO and a member of the Board of Directors at H Hotels Collection. Additionally, I have developed the IT and Quality departments within the group. I have a passion for exploring the hospitality industry for new trends and innovations, which I then implement in our company. This is greatly supported by my love for travel and new technologies.

Why do you love working at the H Hotels Collection?

I love working at the H Hotels Collection because it truly feels like being part of a family. The company is built on strong foundations and fosters deep bonds among its employees. I believe there is no challenge too great for this team, something that has been proven time and again over the years.

Which is your favourite hotel of the H Hotels Collection?

My favorite hotel is the Princess Andriana, not only because I was involved throughout its construction, but also because I took on the responsibility of its operations and setup in the subsequent years until it became self-sustaining.

Which is your favourite room type within the Collection?

My favorite room type is the Mayia Suite, as it is spacious, features a large swimming pool, and offers an incredible view of the sea.

What is your favourite cocktail and at which bar?

My favorite cocktail is the Margarita, and my favourite bar is the Del Mar Main Bar at the Mayia Exclusive Resort & Spa, where I enjoy visiting at sunset hours.

Which is your preferred restaurant of the group?

My favourite restaurant within the group is the Impressions Restaurant at the Boutique 5 Hotel & Spa, where I enjoy dining to the sound of live saxophone music on certain evenings.

Where is your favourite selfie spot of our hotels?

My favorite selfie spot is the grand, illuminated staircase that runs through the Mayia Exclusive Resort & Spa.

Please tell us a few things about the digital upgrade process of the H Hotels Collection.

The digital upgrade within our group occurred in three stages. It began during the construction of the Princess Andriana Resort & Spa and Boutique 5 Hotel & Spa in around 2010, when it was decided that our entire group would implement unified operating systems aligned with cutting-edge technology of that time. Initially, we invested in hardware such as WiFi antennas, switches, IP telephony, IP TV, servers, etc., from reputable vendors, and in software for our core programmes like PMS & POS, which could now support multi-property operations.

Subsequently, we focused on apps that facilitated hotel operations, ensuring processes were followed more efficiently, minimising errors, maintaining records of all critical issues, nearly eliminating paper usage, and adding value to our guests’ experience. Finally, in the third stage of our digital upgrade, which we are currently undergoing, we are investing in the security of our systems, upgrading what we already have, and selecting new programmes and partners that can provide solutions to ensure we are prepared for any new challenges that may arise in the future.

Could you describe the new App, the IPTVs in the rooms, Digital Signage and WiFi hotspot and how they are all connected with the brand?

The new application is built upon the experience we have gained from creating previous applications. It is a fresh and flexible product that aligns with the operations and all services provided by the hotels, offering guests the ability to access any information they need about the hotel they are staying at, as well as the option to make purchases, book services, and reservations. Additionally, this app is designed to be used by our guests even after they depart from the hotel, allowing them to stay informed about our latest news and receive offers and privileges through our loyalty programme. The most important aspect is that the app, IP TV software, digital signage, and WiFi hotspot are essentially operated through a unified software system, providing guests with a seamless experience with multiple functionalities without needing to switch between different programmes or gather information from various platforms.

What are the future plans for further digitalising the group?

Our future plans for digital upgrades focus more on services supported by AI and IoT, while continuously maintaining our existing hardware and software at a high level.