No, you may register online whenever you wish. If you become a member before or during your stay though, you will be able to collect that stay’s points.

You may register online at the loyalty portal.

No. In order to earn points the extras should be charged to your room bill.

– Check the loyalty portal to identify your coming stays. If a future booking is missing then inform us at info@hhotels.gr

– Inform hotel staff at check-in or during your stay that you are a member of the program.

No, only one member may receive the accommodation points.

Points are credited after departure, so you will receive the Gold card benefits from the following visit.

No, your account cannot be updated with points for stays that took place prior to your registration.

Your account will be updated up to 14 days after your departure.

You may print your own or ask us to send it to your home address.

You may login to your account and check your updated balance.

No, the tier level is based on tier points, while only the base points can be redeemed for free nights.

No, only paid visits are eligible for earning points.

Please note that you may only take advantage of your tier benefits. Most
benefits are upon availability and cannot be confirmed in advance.

Although we always try to provide benefits for our elite members, the use
of your room (or another room if yours is needed for an arrival) is strictly upon availability.

– Your membership is inactive and you need to visit another of our hotels in order to reactivate your membership.

– The Programme has a limited number of rooms each night at the hotels for the specific period.